ServiceNow users list

Email list of companies using ServiceNow

Q: How many companies use ServiceNow?

Data InfoMetrix tracks 25,376 companies using ServiceNow, with 192,224 verified contacts at those accounts as of October 2026. The largest groups are Financial Services, Government and Healthcare. Counts are estimates from our database and market research, so ask us for a live count for your exact criteria.

Q: Who buys and manages ServiceNow inside a company?

ServiceNow is usually owned by Enterprise Workflow, IT & Service Operations. Decision-makers include CIO, VP of IT Service Management and COO; ServiceNow Platform Owner and ServiceNow Architect shape the choice, and Service Desk Agents and ServiceNow Developers use it day to day. Our ServiceNow list can include any of these roles.

Q: Which ServiceNow products or editions can I target?

You can target accounts by the ServiceNow products they run, including ServiceNow ITSM, ServiceNow ITOM, ServiceNow HR Service Delivery, ServiceNow Customer Service Management and ServiceNow Now Assist (AI Agents). Tell us which edition or module matters and we filter the list to those accounts.

Q: What other software do ServiceNow customers use?

ServiceNow customers commonly also run Microsoft 365, Workday, SAP, Splunk and Okta. ServiceNow is often connected to Microsoft Teams, so users of those tools overlap heavily. We can filter any list by this kind of stack overlap.

Q: What are the main alternatives to ServiceNow?

The main alternatives to ServiceNow are BMC Helix, Jira Service Management and Ivanti. We also keep verified user lists for Jira Service Management and Ivanti, which is useful for competitive displacement campaigns.

Q: When are ServiceNow customers most likely to buy?

Buying triggers we track for ServiceNow accounts include Now Assist rollout, platform upgrade, new module purchase and New CIO. A common pain point is platform cost and licensing: licence growth draws CFO scrutiny.

Q: Can Data InfoMetrix deliver a free sample ServiceNow contact list before ordering?

Yes. Data InfoMetrix delivers a complimentary 10-record sample tailored to your target ServiceNow criteria—including target job titles, company size, and region—delivered within one business day with no obligation.

Q: How does Data InfoMetrix guarantee email deliverability for ServiceNow contacts?

Data InfoMetrix provides a 99% email deliverability guarantee on all ServiceNow datasets. Every contact record undergoes real-time email verification within a 30 to 45-day refresh cycle, backed by a 1:1 hard bounce replacement policy for 30 days after delivery.

Reach CIOs, platform owners and service leaders at large enterprises running ServiceNow for ITSM, ITOM, HR, customer service and AI agents.

25,376+Companies

192,224+Contacts

Updated Oct 7, 2026GDPR · CCPA99% accuracy

See sample data

Free ServiceNow count + 10 sample records

25,376+ companies · 192,224+ contacts available

✓Exact count for your titles, regions and company size
✓10 verified sample records to check quality
✓Price quote within 1 business day

Trusted by B2B and enterprise revenue teams

How many companies use ServiceNow?

Data InfoMetrix tracks 25,376+ companies running ServiceNow as of October 2026, with 192,224+ verified contacts at those accounts. The largest groups are Financial Services, Government and Healthcare. Buying decisions usually sit with the CIO, VP of IT Service Management and COO. Counts are estimates built from technology footprint scans, job-post signals and partner directories, checked by our research team. How we count

Tracked accounts25,376+

Organizations detected running ServiceNow.

Verified contacts192,224+

Direct emails and phone dials for decision-makers.

Primary personasCIO, ServiceNow Platform Owner, VP of IT Service Management

Full buying committee mapped.

Deliverability SLA99%

SMTP-verified, with 1:1 replacement of any email that hard bounces within 30 days.

Data specification · Updated Q4 2026

Technology category	Productivity & Collaboration
Tracked organizations	25,376+ verified accounts worldwide
Decision-maker contacts	192,224+ records with emails, mobile and direct dials
Key roles	CIO, ServiceNow Platform Owner, VP of IT Service Management, platform administrators, IT directors, procurement
Geography	180+ countries · country-by-country counts on request
Verification	DNS and script telemetry, 5-stage SMTP handshake, manual research
Refresh cadence	Continuous, 30–45 day maximum record age at delivery
Compliance	GDPR, CAN-SPAM, CCPA and CASL
Delivery	24–48 hours as CSV, XLSX or CRM API

Editorial & verification

Researched by the Data InfoMetrix research team. Counts updated October 2026.

How we count and verify data

Size your ServiceNow audience

Pick a region, company size and buying role to estimate how many accounts and contacts you can reach.

Region

Company size

Buying role

Estimated segment✓ 99% SLA

25,376+Target accounts

192,224+Direct contacts

Decision-makers35%

Influencers45%

End users20%

Estimates from our current ServiceNow dataset. Exact counts come with your quote.

Reach the whole buying committee

A ServiceNow account is not one contact. We map the people who evaluate, buy, run and use it across Enterprise Workflow, IT & Service Operations.

Decision-makersC-suite & sponsors

CIOVP of IT Service ManagementCOOChief Digital Officer

Influencers & adminsEvaluate & configure

ServiceNow Platform OwnerServiceNow ArchitectProcess Owner (ITIL)Enterprise Architect

End usersRun it every day

Service Desk AgentsServiceNow DevelopersHR Case WorkersChange Managers

These are examples. We build records for any department, seniority or custom title.

See exactly what you get

Every record carries 60+ fields, from verified email, direct dial and LinkedIn to full postal address, ServiceNow edition, coexisting stack and intent.

Contact	Buying role	Work email	Direct dial	Company phone	Fax	LinkedIn profile	Company	LinkedIn company page	Industry	Address 1	Address 2	City	State	ZIP code	Country	ServiceNow footprint	Intent	Status
SHSpencer HollowayVP of Product Design & User Experience (UX)	Decision Maker	s.hol**@apexcreati*******.com	+1 (415) 55*-**	+1 (415) 55*-**	+1 (415) 55*-**	linkedin.com/in/s*cer-ho*******	Apex Creative Product Studios Inc.	linkedin.com/company/apex-creative-studios	Digital Product Design & Mobile App Development	500 3rd St	Ste 400	San Francisco	CA	94107	United States	ServiceNow Enterprise Scaled Organization Workspace	High	✓ Verified 2026
CSChloe SutherlandHead of Business Operations (BizOps) & Chief of Staff	Decision Maker	c.sut**@fins**.io	+1 (212) 55*-**	+1 (212) 55*-**	+1 (212) 55*-**	linkedin.com/in/c*oe-su*******	FinScale High-Growth Technologies Inc.	linkedin.com/company/finscale-technologies	Financial Technology & Digital Banking	1 World Trade Center 48th	Fl	New York	NY	10007	United States	ServiceNow Centralized Enterprise Knowledge Wiki & Databases	High	✓ Verified 2026
GVGareth VanceVP of Agile Program Management (PMO)	Decision Maker	g.va**@summitc*****.uk	+44 (20) 79*-**	+44 (20) 79*-**	+44 (20) 79*-**	linkedin.com/in/g*eth-v*******	Summit Cloud Platforms Global Ltd	linkedin.com/company/summit-cloud-global	Enterprise Software & Cloud Platforms	200 Aldersgate St	—	London	Greater London	EC1A 4HD	United Kingdom	ServiceNow Agile Program Portfolio Management & Capacity Planning	High	✓ Verified 2026
ESDr. Evelyn SterlingLead Design Systems Architect	Influencer	e.ste**@novam**.se	+46 (8) 55*-**	+46 (8) 55*-**	+46 (8) 55*-**	linkedin.com/in/e*yn-st*******	Nova Digital Media Streaming AB	linkedin.com/company/nova-digital-media	Digital Entertainment & Media Streaming	Mäster Samuelsgatan 42	—	Stockholm	Stockholm County	111 57	Sweden	ServiceNow Collaborative Design Systems & Dev Mode Handoff	Medium	✓ Verified 2026
NCNigel CampbellDirector of Workplace Technology & Corporate IT	Influencer	n.cam**@kensingt******.com	+1 (312) 55*-**	+1 (312) 55*-**	+1 (312) 55*-**	linkedin.com/in/n*el-ca*******	Kensington Global Investment Advisors LLC	linkedin.com/company/kensington-global-advisors	Investment Advisory & Wealth Management	227 W Monroe St	Ste 3900	Chicago	IL	60606	United States	ServiceNow Single Sign-On (SSO) & SCIM Automated User Provisioning	High	✓ Verified 2026
CLCamille LerouxDirector of Product Operations (ProdOps)	Influencer	c.le**@pariste****.fr	+33 (1) 45*-**	+33 (1) 45*-**	+33 (1) 45*-**	linkedin.com/in/c*lle-l*******	Paris Digital Labs & Product Studios SAS	linkedin.com/company/paris-digital-labs	Enterprise Software & Product Consulting	10 Rue de la Paix	—	Paris	Île-de-France	75002	France	ServiceNow Executive Sprint Tracking & Automated Workflow Triggers	Medium	✓ Verified 2026
DBDeclan BrodyLead Agile Coach & Release Train Engineer	Practitioner	d.br**@beaconf****.ie	+353 (1) 41*-**	+353 (1) 41*-**	+353 (1) 41*-**	linkedin.com/in/d*an-br******	Beacon FinTech Banking Solutions Ltd	linkedin.com/company/beacon-fintech-solutions	Financial Technology & Embedded Banking	10 Earlsfort Terrace	—	Dublin	Leinster	D02 T380	Ireland	ServiceNow Cross-Functional Product Roadmaps & Release Management	High	✓ Verified 2026
KTKenzo TakahashiSenior UI/UX & Design Systems Engineer	Practitioner	k.ta**@tokyosof******.jp	+81 (3) 55*-**	+81 (3) 55*-**	+81 (3) 55*-**	linkedin.com/in/k*zo-ta******	Tokyo Enterprise Software Systems KK	linkedin.com/company/tokyo-enterprise-soft	Enterprise Software & Cloud Platforms	Roppongi Hills Mori Tower	22F	Tokyo	Tokyo	106-6122	Japan	ServiceNow Asynchronous Team Collaboration & Video Messaging	Medium	✓ Verified 2026

Illustrative rows showing 20 of 60+ fields. Full records are unmasked.

We deliver 60+ data fields per record, including intent data. The sample shows a selection only. Tell us which fields you need, including any that aren't listed here, and we'll add them to your list.

Also available:Seniority & departmentJob functionTenure in roleEmployee countAnnual revenueSIC & NAICS codesParent companyWebsite & domainProduct editionContract & renewal timingIntent topics & scoreEmail verification date

How we prove an account runs ServiceNow

No scraped résumés or stale directories. Three layers confirm a live installation before a contact reaches your list. Read our verification protocol

Pillar 1 · Telemetry

Live DNS & script signals

We inspect response headers, DNS MX and CNAME records and live JavaScript bundles to confirm a running ServiceNow instance.

DNS · CNAME · MX recordsHTTP headers · JS bundles✓ Verified against live infrastructure

Pillar 2 · Operational intent

90-day hiring signals

We track job requisitions that ask for ServiceNow skills, which shows ongoing budget and headcount.

Now hiringServiceNow Administrator

Now hiringServiceNow Architect

Now hiringServiceNow Engineer

Pillar 3 · Human & mailbox QA

Pre-delivery SMTP handshake

Each email is tested against the destination mail server, and titles are checked against current company rosters.

SMTP check ✓LinkedIn match ✓Title verified ✓

✓ Deliverable inbox and current role

Deliverability SLA

<3%

Maximum bounce rate, or we replace the contacts. Your sender reputation stays clean.

1:1 hard bounce replacement

Every email that hard-bounces within 30 days of delivery is replaced free, record for record.

24-hour pre-delivery ping

Live SMTP and MX checks right before we send your file.

Instant CRM import

Clean CSV or XLSX, ready for one-click import.

Ready for your outbound stack

Imports straight into the tools you use.

What are you trying to do?

Each campaign needs a different data strategy. Pick your goal to see how we build the audience.

Find companies on rival platforms and reach the people evaluating a move to, or away from, ServiceNow.

Conquesting playbook

Pitch integrations, add-ons and complementary tools to companies already running ServiceNow.

Ecosystem playbook

Build account lists around ServiceNow deployment scale and engage the full committee across departments.

ABM playbook

Conquesting audienceSample

BMC Helix

Jira Service Management

Ivanti

→

ServiceNow

Know the stack around every account

ServiceNow rarely runs alone. Every record is tagged with the tools detected alongside it, so you can segment by complementary stacks.

Microsoft 365

SAP

Open the coexistence matrix

What ServiceNow customers look like

Anonymised profiles of companies in our ServiceNow dataset of 25,376+ accounts. Named accounts are shared in your free sample, never on a public page.

ServiceNow account profiles · anonymised

Company size	Industry	Country	Employees	Revenue
Mid-market	Financial Services	Canada	200–999	$50M–$250M
Enterprise	Government	Germany	5,000+	$1B+
Upper mid-market	Healthcare	United States	1,000–4,999	$250M–$1B
SMB	Telecommunications	Australia	50–199	$10M–$50M
Enterprise	Financial Services	United States	10,000+	$5B+
Mid-market	Government	United States	500–999	$100M–$250M
Mid-market	Healthcare	United Kingdom	200–999	$50M–$250M
Enterprise	Telecommunications	United States	5,000+	$1B+

Markets we cover

United States

India

United Kingdom

Canada

Germany

Australia

Singapore

France

New Zealand

Netherlands

Plus 170 more countries. Ask for a country-by-country count of ServiceNow accounts and we'll include it with your free sample.

Build the list your way

Every list is assembled from source to your product tier, job function, geography and revenue band. Nothing is a fixed export.

Editions & modules

Filter by what they actually run.

+ServiceNow ITSM+ServiceNow ITOM+ServiceNow HR Service Delivery+ServiceNow Customer Service Management+ServiceNow Now Assist (AI Agents)

Firmographics

Match revenue, size and industry.

+Industry+$1M–$10B+ revenue+Headcount+Ownership & funding+HQ & branches

Geography

Target any territory.

+US & Canada+US states+UK, DACH, Nordics+APAC & ANZ+Metro clusters

Need multi-attribute segments? Open the Audience Builder

What ServiceNow teams are struggling with

Know the friction before you reach out, and position your product where it matters.

Friction 1

Platform cost and licensing

ImpactLicence growth draws CFO scrutiny.

OpportunityOffer licence optimisation services.

Friction 2

Customisation debt

ImpactHeavy customisation slows upgrades.

OpportunityPitch platform health services.

Friction 3

AI agent value

ImpactLeaders want measurable AI outcomes.

OpportunityOffer Now Assist implementation.

Intent triggers we track

✓Now Assist rollout

✓Platform upgrade

✓New module purchase

✓New CIO

“Data InfoMetrix provided the exact CRM footprint and RevOps contacts we needed. We closed 140+ enterprise accounts in record time.”

VP of Commercial Sales, a CRM software vendorName withheld at the client's request

Read the $1.8M ARR case study

ServiceNow list questions, answered

How many companies use ServiceNow?

Data InfoMetrix tracks 25,376 companies using ServiceNow, with 192,224 verified contacts at those accounts as of October 2026. The largest groups are Financial Services, Government and Healthcare. Counts are estimates from our database and market research, so ask us for a live count for your exact criteria.

Who buys and manages ServiceNow inside a company?

ServiceNow is usually owned by Enterprise Workflow, IT & Service Operations. Decision-makers include CIO, VP of IT Service Management and COO; ServiceNow Platform Owner and ServiceNow Architect shape the choice, and Service Desk Agents and ServiceNow Developers use it day to day. Our ServiceNow list can include any of these roles.

Which ServiceNow products or editions can I target?

You can target accounts by the ServiceNow products they run, including ServiceNow ITSM, ServiceNow ITOM, ServiceNow HR Service Delivery, ServiceNow Customer Service Management and ServiceNow Now Assist (AI Agents). Tell us which edition or module matters and we filter the list to those accounts.

What other software do ServiceNow customers use?

ServiceNow customers commonly also run Microsoft 365, Workday, SAP, Splunk and Okta. ServiceNow is often connected to Microsoft Teams, so users of those tools overlap heavily. We can filter any list by this kind of stack overlap.

What are the main alternatives to ServiceNow?

The main alternatives to ServiceNow are BMC Helix, Jira Service Management and Ivanti. We also keep verified user lists for Jira Service Management and Ivanti, which is useful for competitive displacement campaigns.

When are ServiceNow customers most likely to buy?

Buying triggers we track for ServiceNow accounts include Now Assist rollout, platform upgrade, new module purchase and New CIO. A common pain point is platform cost and licensing: licence growth draws CFO scrutiny.

Can Data InfoMetrix deliver a free sample ServiceNow contact list before ordering?

Yes. Data InfoMetrix delivers a complimentary 10-record sample tailored to your target ServiceNow criteria—including target job titles, company size, and region—delivered within one business day with no obligation.

How does Data InfoMetrix guarantee email deliverability for ServiceNow contacts?

Data InfoMetrix provides a 99% email deliverability guarantee on all ServiceNow datasets. Every contact record undergoes real-time email verification within a 30 to 45-day refresh cycle, backed by a 1:1 hard bounce replacement policy for 30 days after delivery.

Sourcing and compliance. Business contacts come from public company sources, professional directories and opt-in publishing partners, then go through SMTP verification and human review. Lists are for B2B outreach: include an unsubscribe link and honour opt-outs (CAN-SPAM), and have a lawful basis such as legitimate interest when you email people in the EU or UK (GDPR). Read how we source and verify data