Email list of companies using Medallia

Data InfoMetrix tracks 50,702 companies using Medallia, with 392,201 verified contacts at those accounts as of October 2026. The largest groups are Retail, Hospitality and Banking. Counts are estimates from our database and market research, so ask us for a live count for your exact criteria.

Medallia is usually owned by Customer & Employee Experience Management. Decision-makers include VP of Customer Experience, Chief Customer Officer and COO; VoC Program Manager and CX Analytics Lead shape the choice, and CX Analysts and Store & Branch Managers use it day to day. Our Medallia list can include any of these roles.

You can target accounts by the Medallia products they run, including Medallia Experience Cloud, Medallia Speech Analytics, Medallia Digital (Website Feedback), Medallia Employee Experience and Medallia Athena AI. Tell us which edition or module matters and we filter the list to those accounts.

Medallia customers commonly also run Salesforce, Genesys, Adobe Experience Cloud, Snowflake and Tableau. We can filter any list by this kind of stack overlap.

The main alternatives to Medallia are Qualtrics, InMoment and NICE.

Buying triggers we track for Medallia accounts include VoC program relaunch, contact center analytics project, platform renewal and New CCO. A common pain point is acting on feedback: programs collect but don't close the loop.

It is a made-to-order set of enterprises running an experience program on Medallia, each tied to the owner of that program — a VP of Customer Experience, VoC Program Manager, Customer Insights Lead, CX Director, or Chief Customer Officer — plus the Medallia product footprint and program-maturity signal behind every record. We build it to the ICP you describe rather than reselling a frozen catalog.

Roughly 1,000+ enterprises run a formal customer- or employee-experience program on Medallia across 40+ countries, spanning hospitality, financial services, retail, telecom, and healthcare. Our verified database carries 392K+ contacts inside those organizations.

In an experience-management organization the budget follows the program, not the IT hierarchy. We assemble the list around the people who run feedback and renew the platform — VPs of Customer Experience, VoC Program Managers, Customer Insights Leads, CX Directors — and the Chief Customer Officer who sponsors them.

Yes. We segment by product footprint — Experience Cloud, Text Analytics, Medallia Digital, Conversations, Agile Research, Medallia EX — and by whether the program covers customer, digital, or employee experience, so you reach the exact owner your offer fits instead of a generic "uses Medallia" bucket.

Yes. We flag each account as an early-stage VoC pilot, a scaling multi-channel program, or a mature enterprise experience operation. Mature programs hold larger budgets and move faster on complementary insight, analytics, and action-management tooling.

Adoption concentrates in Hospitality & Travel, Financial Services & Insurance, Retail & Consumer Brands, Telecommunications, and Healthcare — sectors where customer signal directly drives revenue and retention. We can assemble a vertical-only list for any of these.

A downloadable file froze the day it was published and is resold to everyone. We build each list fresh around your ICP, hand-verify every contact, and recycle the underlying data on a 21-day cycle — so you work from a current, made-to-order experience-program list, not a stale shared export.

Yes. Every record is sourced through permission-based channels and built to comply with GDPR, CAN-SPAM, CCPA, CASL, and PDPA. Human reviewers validate each record before delivery.

Absolutely. Describe your target — Medallia product, program type, maturity stage, industry, role, and geography — and we will assemble a free sample matched to that exact profile within 24 hours. No credit card, no commitment.

Yes. Our database includes program owners at large enterprises running Medallia across hospitality, financial services, retail, and technology. Each record specifies the Medallia product footprint and program-maturity stage in use.