Gorgias Helpdesk users list

Email list of companies using Gorgias Helpdesk

Q: How many companies use Gorgias Helpdesk?

Data InfoMetrix tracks 38,534 companies using Gorgias Helpdesk, with 254,000 verified contacts at those accounts as of October 2026. The largest groups are Beauty & Personal Care, Apparel & Accessories and Health & Wellness. Counts are estimates from our database and market research, so ask us for a live count for your exact criteria.

Q: Who buys and manages Gorgias Helpdesk inside a company?

Gorgias Helpdesk is usually owned by E-Commerce Customer Experience & Support. Decision-makers include Founder / CEO, VP of E-Commerce and Head of CX; CX Manager and Support Operations Lead shape the choice, and CX Agents and Team Leads use it day to day. Our Gorgias Helpdesk list can include any of these roles.

Q: Which Gorgias Helpdesk products or editions can I target?

You can target accounts by the Gorgias Helpdesk products they run, including Gorgias Starter, Gorgias Basic, Gorgias Pro, Gorgias Advanced and Gorgias AI Agent. Tell us which edition or module matters and we filter the list to those accounts.

Q: What other software do Gorgias Helpdesk customers use?

Gorgias Helpdesk customers commonly also run Shopify Plus, Klaviyo, Meta Ads, Google Analytics 4 and Recharge. Gorgias Helpdesk is often connected to Shopify and Loop Returns, so users of those tools overlap heavily. We can filter any list by this kind of stack overlap.

Q: What are the main alternatives to Gorgias Helpdesk?

The main alternatives to Gorgias Helpdesk are Zendesk, Kustomer and Re:amaze. We also keep verified user lists for Zendesk and Kustomer, which is useful for competitive displacement campaigns.

Q: When are Gorgias Helpdesk customers most likely to buy?

Buying triggers we track for Gorgias Helpdesk accounts include BFCM staffing, AI agent launch, CX team growth and helpdesk switch. A common pain point is Peak-season ticket volume: BFCM spikes overwhelm teams.

Q: Can Data InfoMetrix deliver a free sample Gorgias Helpdesk contact list before ordering?

Yes. Data InfoMetrix delivers a complimentary 10-record sample tailored to your target Gorgias Helpdesk criteria—including target job titles, company size, and region—delivered within one business day with no obligation.

Q: How does Data InfoMetrix guarantee email deliverability for Gorgias Helpdesk contacts?

Data InfoMetrix provides a 99% email deliverability guarantee on all Gorgias Helpdesk datasets. Every contact record undergoes real-time email verification within a 30 to 45-day refresh cycle, backed by a 1:1 hard bounce replacement policy for 30 days after delivery.

Reach CX and support leaders at Shopify and BigCommerce brands running customer support, chat and AI agents on Gorgias.

38,534+Companies

254,000+Contacts

Updated Oct 7, 2026GDPR · CCPA99% accuracy

See sample data

Free Gorgias Helpdesk count + 10 sample records

38,534+ companies · 254,000+ contacts available

✓Exact count for your titles, regions and company size
✓10 verified sample records to check quality
✓Price quote within 1 business day

Trusted by B2B and enterprise revenue teams

How many companies use Gorgias Helpdesk?

Data InfoMetrix tracks 38,534+ companies running Gorgias Helpdesk as of October 2026, with 254,000+ verified contacts at those accounts. The largest groups are Beauty & Personal Care, Apparel & Accessories and Health & Wellness. Buying decisions usually sit with the Founder / CEO, VP of E-Commerce and Head of CX. Counts are estimates built from technology footprint scans, job-post signals and partner directories, checked by our research team. How we count

Tracked accounts38,534+

Organizations detected running Gorgias Helpdesk.

Verified contacts254,000+

Direct emails and phone dials for decision-makers.

Primary personasHead of Customer Experience, CX Manager, VP of E-Commerce

Full buying committee mapped.

Deliverability SLA99%

SMTP-verified, with 1:1 replacement of any email that hard bounces within 30 days.

Data specification · Updated Q4 2026

Technology category	E-Commerce Platform
Tracked organizations	38,534+ verified accounts worldwide
Decision-maker contacts	254,000+ records with emails, mobile and direct dials
Key roles	Head of Customer Experience, CX Manager, VP of E-Commerce, platform administrators, IT directors, procurement
Geography	180+ countries · country-by-country counts on request
Verification	DNS and script telemetry, 5-stage SMTP handshake, manual research
Refresh cadence	Continuous, 30–45 day maximum record age at delivery
Compliance	GDPR, CAN-SPAM, CCPA and CASL
Delivery	24–48 hours as CSV, XLSX or CRM API

Editorial & verification

Researched by the Data InfoMetrix research team. Counts updated October 2026.

How we count and verify data

Size your Gorgias Helpdesk audience

Pick a region, company size and buying role to estimate how many accounts and contacts you can reach.

Region

Company size

Buying role

Estimated segment✓ 99% SLA

38,534+Target accounts

254,000+Direct contacts

Decision-makers35%

Influencers45%

End users20%

Estimates from our current Gorgias Helpdesk dataset. Exact counts come with your quote.

Reach the whole buying committee

A Gorgias Helpdesk account is not one contact. We map the people who evaluate, buy, run and use it across E-Commerce Customer Experience & Support.

Decision-makersC-suite & sponsors

Founder / CEOVP of E-CommerceHead of CXCOO

Influencers & adminsEvaluate & configure

CX ManagerSupport Operations LeadShopify DeveloperRetention Manager

End usersRun it every day

CX AgentsTeam LeadsSocial Media ModeratorsReturns Coordinators

These are examples. We build records for any department, seniority or custom title.

See exactly what you get

Every record carries 60+ fields, from verified email, direct dial and LinkedIn to full postal address, Gorgias Helpdesk edition, coexisting stack and intent.

Contact	Buying role	Work email	Direct dial	Company phone	Fax	LinkedIn profile	Company	LinkedIn company page	Industry	Address 1	Address 2	City	State	ZIP code	Country	Gorgias Helpdesk footprint	Intent	Status
DSDanielle SterlingVP of E-Commerce & Global Digital Growth	Decision Maker	d.ste**@auror**.com	+1 (310) 55*-**	+1 (310) 55*-**	+1 (310) 55*-**	linkedin.com/in/d*elle-s********	Aurora Modern Consumer Brands Inc.	linkedin.com/company/aurora-modern-d2c	Direct-to-Consumer (D2C) Retail & Cosmetics	100 Wilshire Blvd	Ste 1400	Santa Monica	CA	90401	United States	Gorgias Helpdesk Plus / Enterprise Scaled Storefront	High	✓ Verified 2026
TVTrevor VanceHead of Merchandising & Digital Store Operations	Decision Maker	t.va**@summito*****.com	+1 (303) 55*-**	+1 (303) 55*-**	+1 (303) 55*-**	linkedin.com/in/t*or-va******	Summit Outdoor Apparel & Gear LLC	linkedin.com/company/summit-outdoor-gear	Outdoor Sporting Goods & Apparel	1601 19th St	Ste 500	Denver	CO	80202	United States	Gorgias Helpdesk Product Information Management (PIM) & Catalog Sync	High	✓ Verified 2026
ALAstrid LindauDirector of Customer Experience & Retention Support	Influencer	a.lin**@nordic****.se	+46 (8) 55*-**	+46 (8) 55*-**	+46 (8) 55*-**	linkedin.com/in/a*id-li*******	Nordic Living Home Design AB	linkedin.com/company/nordic-living-home	Home Furnishings & Scandinavian Living	Birger Jarlsgatan 18	—	Stockholm	Stockholm County	114 34	Sweden	Gorgias Helpdesk Customer Service Helpdesk & Omnichannel SMS Chat	Medium	✓ Verified 2026
MSMarcus SterlingVP of B2B Wholesale & Commercial Sales	Decision Maker	m.ste**@apexbe****.com	+1 (404) 55*-**	+1 (404) 55*-**	+1 (404) 55*-**	linkedin.com/in/m*us-st*******	Apex Beverage Distribution Group Inc.	linkedin.com/company/apex-beverage-group	Beverage Wholesale & Food Distribution	1075 Peachtree St NE	Ste 2600	Atlanta	GA	30309	United States	Gorgias Helpdesk B2B Wholesale Wholesale Portal & Custom Pricing	High	✓ Verified 2026
CDChloe DeschanelHead of Global Performance Marketing & CRM	Influencer	c.des**@maiso***.fr	+33 (1) 42*-**	+33 (1) 42*-**	+33 (1) 42*-**	linkedin.com/in/c*oe-de*******	Maison Luxe Paris Direct SAS	linkedin.com/company/maison-luxe-paris	Fine Jewelry & Luxury Accessories	22 Place Vendôme	—	Paris	Île-de-France	75001	France	Gorgias Helpdesk Global Multi-Currency Checkout & International Tax	High	✓ Verified 2026
LOLiam O'ReillyDirector of Subscription Growth & LTV	Influencer	l.ore**@purewe****.ie	+353 (1) 49*-**	+353 (1) 49*-**	+353 (1) 49*-**	linkedin.com/in/l*m-ore******	Pure Wellness Nutrition Brands Ltd	linkedin.com/company/pure-wellness-nutrition	Nutritional Supplements & Health Foods	2 Grand Canal Square	—	Dublin	Leinster	D02 A342	Ireland	Gorgias Helpdesk Automated Subscription Management & Recurring Billing	Medium	✓ Verified 2026
GEGareth EvansLead Headless Frontend Architect	Practitioner	g.ev**@urbanecom******.uk	+44 (20) 79*-**	+44 (20) 79*-**	+44 (20) 79*-**	linkedin.com/in/g*eth-e*******	Urban E-Commerce Engineering Ltd	linkedin.com/company/urban-ecommerce-eng	Fast Fashion & Digital Commerce Platforms	160 Great Portland St	—	London	Greater London	W1W 5QA	United Kingdom	Gorgias Helpdesk Headless Storefront Architecture & GraphQL API	High	✓ Verified 2026
RRRenata RossiChief Technology Officer (CTO)	Decision Maker	r.ro**@milanoa****.it	+39 (02) 55*-**	+39 (02) 55*-**	+39 (02) 55*-**	linkedin.com/in/r*ta-ro******	Milano Luxury Footwear & Leather SpA	linkedin.com/company/milano-apparel-spa	Footwear & High-End Leather Goods	Via Montenapoleone 8	—	Milan	Lombardy	20121	Italy	Gorgias Helpdesk High-Volume Flash Sale & Inventory Reservation	High	✓ Verified 2026

Illustrative rows showing 20 of 60+ fields. Full records are unmasked.

We deliver 60+ data fields per record, including intent data. The sample shows a selection only. Tell us which fields you need, including any that aren't listed here, and we'll add them to your list.

Also available:Seniority & departmentJob functionTenure in roleEmployee countAnnual revenueSIC & NAICS codesParent companyWebsite & domainProduct editionContract & renewal timingIntent topics & scoreEmail verification date

How we prove an account runs Gorgias Helpdesk

No scraped résumés or stale directories. Three layers confirm a live installation before a contact reaches your list. Read our verification protocol

Pillar 1 · Telemetry

Live DNS & script signals

We inspect response headers, DNS MX and CNAME records and live JavaScript bundles to confirm a running Gorgias Helpdesk instance.

DNS · CNAME · MX recordsHTTP headers · JS bundles✓ Verified against live infrastructure

Pillar 2 · Operational intent

90-day hiring signals

We track job requisitions that ask for Gorgias Helpdesk skills, which shows ongoing budget and headcount.

Now hiringGorgias Helpdesk Administrator

Now hiringGorgias Helpdesk Architect

Now hiringGorgias Helpdesk Engineer

Pillar 3 · Human & mailbox QA

Pre-delivery SMTP handshake

Each email is tested against the destination mail server, and titles are checked against current company rosters.

SMTP check ✓LinkedIn match ✓Title verified ✓

✓ Deliverable inbox and current role

Deliverability SLA

<3%

Maximum bounce rate, or we replace the contacts. Your sender reputation stays clean.

1:1 hard bounce replacement

Every email that hard-bounces within 30 days of delivery is replaced free, record for record.

24-hour pre-delivery ping

Live SMTP and MX checks right before we send your file.

Instant CRM import

Clean CSV or XLSX, ready for one-click import.

Ready for your outbound stack

Imports straight into the tools you use.

What are you trying to do?

Each campaign needs a different data strategy. Pick your goal to see how we build the audience.

Find companies on rival platforms and reach the people evaluating a move to, or away from, Gorgias Helpdesk.

Conquesting playbook

Pitch integrations, add-ons and complementary tools to companies already running Gorgias Helpdesk.

Ecosystem playbook

Build account lists around Gorgias Helpdesk deployment scale and engage the full committee across departments.

ABM playbook

Conquesting audienceSample

Zendesk

Kustomer

Re:amaze

→

Gorgias Helpdesk

Know the stack around every account

Gorgias Helpdesk rarely runs alone. Every record is tagged with the tools detected alongside it, so you can segment by complementary stacks.

Shopify Plus

Klaviyo

Meta Ads

Google Analytics 4

Recharge

Open the coexistence matrix

What Gorgias Helpdesk customers look like

Anonymised profiles of companies in our Gorgias Helpdesk dataset of 38,534+ accounts. Named accounts are shared in your free sample, never on a public page.

Gorgias Helpdesk account profiles · anonymised

Company size	Industry	Country	Employees	Revenue
Mid-market	Beauty & Personal Care	Canada	200–999	$50M–$250M
Enterprise	Apparel & Accessories	Germany	5,000+	$1B+
Upper mid-market	Health & Wellness	United States	1,000–4,999	$250M–$1B
SMB	Home & Lifestyle	Australia	50–199	$10M–$50M
Enterprise	Beauty & Personal Care	United States	10,000+	$5B+
Mid-market	Apparel & Accessories	United States	500–999	$100M–$250M
Mid-market	Health & Wellness	United Kingdom	200–999	$50M–$250M
Enterprise	Home & Lifestyle	United States	5,000+	$1B+

Markets we cover

United States

India

United Kingdom

Canada

Germany

Australia

Singapore

France

New Zealand

Netherlands

Plus 170 more countries. Ask for a country-by-country count of Gorgias Helpdesk accounts and we'll include it with your free sample.

Build the list your way

Every list is assembled from source to your product tier, job function, geography and revenue band. Nothing is a fixed export.

Editions & modules

Filter by what they actually run.

+Gorgias Starter+Gorgias Basic+Gorgias Pro+Gorgias Advanced+Gorgias AI Agent

Firmographics

Match revenue, size and industry.

+Industry+$1M–$10B+ revenue+Headcount+Ownership & funding+HQ & branches

Geography

Target any territory.

+US & Canada+US states+UK, DACH, Nordics+APAC & ANZ+Metro clusters

Need multi-attribute segments? Open the Audience Builder

What Gorgias Helpdesk teams are struggling with

Know the friction before you reach out, and position your product where it matters.

Friction 1

Peak-season ticket volume

ImpactBFCM spikes overwhelm teams.

OpportunityOffer outsourced CX staffing.

Friction 2

AI agent accuracy

ImpactBrands want automation without bad answers.

OpportunityPitch AI tuning and QA.

Friction 3

Support as revenue

ImpactCX teams aim to drive sales.

OpportunityOffer conversational commerce strategy.

Intent triggers we track

✓BFCM staffing

✓AI agent launch

✓CX team growth

✓Helpdesk switch

“Data InfoMetrix gave us direct access to VP-level e-commerce leaders who had immediate budget for checkout optimization.”

Head of Merchant Growth, an e-commerce technology companyName withheld at the client's request

Read the $1.4M ARR case study

Gorgias Helpdesk list questions, answered

How many companies use Gorgias Helpdesk?

Data InfoMetrix tracks 38,534 companies using Gorgias Helpdesk, with 254,000 verified contacts at those accounts as of October 2026. The largest groups are Beauty & Personal Care, Apparel & Accessories and Health & Wellness. Counts are estimates from our database and market research, so ask us for a live count for your exact criteria.

Who buys and manages Gorgias Helpdesk inside a company?

Gorgias Helpdesk is usually owned by E-Commerce Customer Experience & Support. Decision-makers include Founder / CEO, VP of E-Commerce and Head of CX; CX Manager and Support Operations Lead shape the choice, and CX Agents and Team Leads use it day to day. Our Gorgias Helpdesk list can include any of these roles.

Which Gorgias Helpdesk products or editions can I target?

You can target accounts by the Gorgias Helpdesk products they run, including Gorgias Starter, Gorgias Basic, Gorgias Pro, Gorgias Advanced and Gorgias AI Agent. Tell us which edition or module matters and we filter the list to those accounts.

What other software do Gorgias Helpdesk customers use?

Gorgias Helpdesk customers commonly also run Shopify Plus, Klaviyo, Meta Ads, Google Analytics 4 and Recharge. Gorgias Helpdesk is often connected to Shopify and Loop Returns, so users of those tools overlap heavily. We can filter any list by this kind of stack overlap.

What are the main alternatives to Gorgias Helpdesk?

The main alternatives to Gorgias Helpdesk are Zendesk, Kustomer and Re:amaze. We also keep verified user lists for Zendesk and Kustomer, which is useful for competitive displacement campaigns.

When are Gorgias Helpdesk customers most likely to buy?

Buying triggers we track for Gorgias Helpdesk accounts include BFCM staffing, AI agent launch, CX team growth and helpdesk switch. A common pain point is Peak-season ticket volume: BFCM spikes overwhelm teams.

Can Data InfoMetrix deliver a free sample Gorgias Helpdesk contact list before ordering?

Yes. Data InfoMetrix delivers a complimentary 10-record sample tailored to your target Gorgias Helpdesk criteria—including target job titles, company size, and region—delivered within one business day with no obligation.

How does Data InfoMetrix guarantee email deliverability for Gorgias Helpdesk contacts?

Data InfoMetrix provides a 99% email deliverability guarantee on all Gorgias Helpdesk datasets. Every contact record undergoes real-time email verification within a 30 to 45-day refresh cycle, backed by a 1:1 hard bounce replacement policy for 30 days after delivery.

Sourcing and compliance. Business contacts come from public company sources, professional directories and opt-in publishing partners, then go through SMTP verification and human review. Lists are for B2B outreach: include an unsubscribe link and honour opt-outs (CAN-SPAM), and have a lawful basis such as legitimate interest when you email people in the EU or UK (GDPR). Read how we source and verify data