Avaya users list

Email list of companies using Avaya

Q: How many companies use Avaya?

Data InfoMetrix tracks 41,659 companies using Avaya, with 345,129 verified contacts at those accounts as of October 2026. The largest groups are Banking, Healthcare and Government. Counts are estimates from our database and market research, so ask us for a live count for your exact criteria.

Q: Who buys and manages Avaya inside a company?

Avaya is usually owned by Contact Center & Unified Communications. Decision-makers include CIO, VP of Customer Operations and Chief Customer Officer; Telecom Manager and Contact Center Systems Lead shape the choice, and Contact Center Agents and Supervisors use it day to day. Our Avaya list can include any of these roles.

Q: Which Avaya products or editions can I target?

You can target accounts by the Avaya products they run, including Avaya Aura Communication Manager, Avaya Experience Platform (AXP), Avaya Contact Center Elite, Avaya Workplace and Avaya Infinity. Tell us which edition or module matters and we filter the list to those accounts.

Q: What other software do Avaya customers use?

Avaya customers commonly also run Salesforce, Microsoft Teams, Verint, NICE and Cisco. We can filter any list by this kind of stack overlap.

Q: What are the main alternatives to Avaya?

The main alternatives to Avaya are Genesys Cloud, NICE CXone and Five9. We also keep verified user lists for Genesys Cloud, NICE CXone and Five9, which is useful for competitive displacement campaigns.

Q: When are Avaya customers most likely to buy?

Buying triggers we track for Avaya accounts include CCaaS RFP, hardware end-of-support, Teams Phone migration and New VP of Customer Operations. A common pain point is legacy on-premise contact centres: aging systems need cloud moves.

Q: Can Data InfoMetrix deliver a free sample Avaya contact list before ordering?

Yes. Data InfoMetrix delivers a complimentary 10-record sample tailored to your target Avaya criteria—including target job titles, company size, and region—delivered within one business day with no obligation.

Q: How does Data InfoMetrix guarantee email deliverability for Avaya contacts?

Data InfoMetrix provides a 99% email deliverability guarantee on all Avaya datasets. Every contact record undergoes real-time email verification within a 30 to 45-day refresh cycle, backed by a 1:1 hard bounce replacement policy for 30 days after delivery.

Reach IT, contact centre and UC leaders at enterprises running Avaya Aura, Avaya Experience Platform or legacy Avaya systems.

41,659+Companies

345,129+Contacts

Updated Oct 7, 2026GDPR · CCPA99% accuracy

See sample data

Free Avaya count + 10 sample records

41,659+ companies · 345,129+ contacts available

✓Exact count for your titles, regions and company size
✓10 verified sample records to check quality
✓Price quote within 1 business day

Trusted by B2B and enterprise revenue teams

How many companies use Avaya?

Data InfoMetrix tracks 41,659+ companies running Avaya as of October 2026, with 345,129+ verified contacts at those accounts. The largest groups are Banking, Healthcare and Government. Buying decisions usually sit with the CIO, VP of Customer Operations and Chief Customer Officer. Counts are estimates built from technology footprint scans, job-post signals and partner directories, checked by our research team. How we count

Tracked accounts41,659+

Organizations detected running Avaya.

Verified contacts345,129+

Direct emails and phone dials for decision-makers.

Primary personasDirector of Contact Center Technology, VP of Customer Operations, CIO

Full buying committee mapped.

Deliverability SLA99%

SMTP-verified, with 1:1 replacement of any email that hard bounces within 30 days.

Data specification · Updated Q4 2026

Technology category	DevOps & Cloud Infrastructure
Tracked organizations	41,659+ verified accounts worldwide
Decision-maker contacts	345,129+ records with emails, mobile and direct dials
Key roles	Director of Contact Center Technology, VP of Customer Operations, CIO, platform administrators, IT directors, procurement
Geography	180+ countries · country-by-country counts on request
Verification	DNS and script telemetry, 5-stage SMTP handshake, manual research
Refresh cadence	Continuous, 30–45 day maximum record age at delivery
Compliance	GDPR, CAN-SPAM, CCPA and CASL
Delivery	24–48 hours as CSV, XLSX or CRM API

Editorial & verification

Researched by the Data InfoMetrix research team. Counts updated October 2026.

How we count and verify data

Size your Avaya audience

Pick a region, company size and buying role to estimate how many accounts and contacts you can reach.

Region

Company size

Buying role

Estimated segment✓ 99% SLA

41,659+Target accounts

345,129+Direct contacts

Decision-makers35%

Influencers45%

End users20%

Estimates from our current Avaya dataset. Exact counts come with your quote.

Reach the whole buying committee

A Avaya account is not one contact. We map the people who evaluate, buy, run and use it across Contact Center & Unified Communications.

Decision-makersC-suite & sponsors

CIOVP of Customer OperationsChief Customer OfficerDirector of Contact Center

Influencers & adminsEvaluate & configure

Telecom ManagerContact Center Systems LeadUC ArchitectWFM Manager

End usersRun it every day

Contact Center AgentsSupervisorsTelecom EngineersIT Staff

These are examples. We build records for any department, seniority or custom title.

See exactly what you get

Every record carries 60+ fields, from verified email, direct dial and LinkedIn to full postal address, Avaya edition, coexisting stack and intent.

Contact	Buying role	Work email	Direct dial	Company phone	Fax	LinkedIn profile	Company	LinkedIn company page	Industry	Address 1	Address 2	City	State	ZIP code	Country	Avaya footprint	Intent	Status
SRSophia ReyesVP of Platform Engineering	Decision Maker	s.r***@apexc**.io	+1 (415) 55*-**	+1 (415) 55*-**	+1 (415) 55*-**	linkedin.com/in/s*ia-r*******	Apex Cloud Systems Inc.	linkedin.com/company/apex-cloud-sys	Enterprise Software & Cloud SaaS	100 Montgomery St	Ste 1800	San Francisco	CA	94104	United States	Avaya Enterprise Cloud & Multi-Region Workloads	High	✓ Verified 2026
MWMarcus WebbLead Site Reliability Engineer (SRE)	Influencer	m.we**@kensington*******.uk	+44 (20) 79*-**	+44 (20) 79*-**	+44 (20) 79*-**	linkedin.com/in/m*us-we******	Kensington Global Capital Ltd	linkedin.com/company/kensington-cap	Financial Services & Modern FinTech	25 Bank St Canary Wharf	—	London	Greater London	E14 5JP	United Kingdom	Avaya Production Cluster & SRE Monitoring	High	✓ Verified 2026
LFLena FischerPrincipal Cloud Infrastructure Architect	Influencer	l.fi**@stack**.de	+49 (30) 55*-**	+49 (30) 55*-**	+49 (30) 55*-**	linkedin.com/in/l*a-fi******	StackLabs Infrastructure GmbH	linkedin.com/company/stacklabs-de	Cloud Hosting & Distributed Systems	Friedrichstraße 176-179	—	Berlin	Berlin	10117	Germany	Avaya Core Platform & Infrastructure as Code	High	✓ Verified 2026
JOJames O'ConnorDirector of Cloud Operations & DevOps	Decision Maker	j.oc**@veloce****.com	+1 (312) 55*-**	+1 (312) 55*-**	+1 (312) 55*-**	linkedin.com/in/j*s-oc******	Veloce Global Logistics Corp	linkedin.com/company/veloce-logistics	Enterprise Supply Chain & Telematics IoT	233 S Wacker Dr	Ste 4200	Chicago	IL	60606	United States	Avaya Continuous Deployment & Telemetry Pipelines	High	✓ Verified 2026
ALAstrid LindholmHead of Developer Experience & Tooling	Influencer	a.li**@nordi**.se	+46 (8) 55*-**	+46 (8) 55*-**	+46 (8) 55*-**	linkedin.com/in/a*id-li******	Nordic Digital Commerce AB	linkedin.com/company/nordicpay-ab	E-Commerce & High-Volume Retail Platforms	Hamngatan 15	—	Stockholm	Stockholm County	111 47	Sweden	Avaya Developer Tooling & API Network	Medium	✓ Verified 2026
DVDavid VanceChief Technology Officer (CTO)	Decision Maker	d.va**@beacond****.com	+1 (703) 55*-**	+1 (703) 55*-**	+1 (703) 55*-**	linkedin.com/in/d*d-va******	Beacon Mission Systems Inc.	linkedin.com/company/beacon-tech	Defense, Aerospace & Industrial Automation	1850 Towers Crescent Plaza	—	Tysons	VA	22182	United States	Avaya GovCloud / FedRAMP Authorized Cluster	High	✓ Verified 2026
RGRachel Green-CohenDirector of Cloud Infrastructure & DevSecOps	Influencer	r.co**@veritas****.org	+1 (617) 55*-**	+1 (617) 55*-**	+1 (617) 55*-**	linkedin.com/in/r*el-co******	Veritas Health Technologies Inc.	linkedin.com/company/veritas-health-sys	Digital Health & Clinical Cloud Systems	75 Francis St	—	Boston	MA	02115	United States	Avaya Healthcare Dedicated VPC & HIPAA Compliance	Medium	✓ Verified 2026
YTYuri TanakaSenior SRE & Cloud Systems Engineer	Practitioner	y.ta**@biosynth*****.jp	+81 (3) 55*-**	+81 (3) 55*-**	+81 (3) 55*-**	linkedin.com/in/yi-ta******	BioSynthetix Genomic Systems KK	linkedin.com/company/biosynthetix-kk	Life Sciences & High-Performance Cloud Computing	Roppongi Hills Mori Tower	30F	Tokyo	Tokyo	106-6108	Japan	Avaya High-Performance Computing (HPC) Node Cluster	Medium	✓ Verified 2026

Illustrative rows showing 20 of 60+ fields. Full records are unmasked.

We deliver 60+ data fields per record, including intent data. The sample shows a selection only. Tell us which fields you need, including any that aren't listed here, and we'll add them to your list.

Also available:Seniority & departmentJob functionTenure in roleEmployee countAnnual revenueSIC & NAICS codesParent companyWebsite & domainProduct editionContract & renewal timingIntent topics & scoreEmail verification date

How we prove an account runs Avaya

No scraped résumés or stale directories. Three layers confirm a live installation before a contact reaches your list. Read our verification protocol

Pillar 1 · Telemetry

Live DNS & script signals

We inspect response headers, DNS MX and CNAME records and live JavaScript bundles to confirm a running Avaya instance.

DNS · CNAME · MX recordsHTTP headers · JS bundles✓ Verified against live infrastructure

Pillar 2 · Operational intent

90-day hiring signals

We track job requisitions that ask for Avaya skills, which shows ongoing budget and headcount.

Now hiringAvaya Administrator

Now hiringAvaya Architect

Now hiringAvaya Engineer

Pillar 3 · Human & mailbox QA

Pre-delivery SMTP handshake

Each email is tested against the destination mail server, and titles are checked against current company rosters.

SMTP check ✓LinkedIn match ✓Title verified ✓

✓ Deliverable inbox and current role

Deliverability SLA

<3%

Maximum bounce rate, or we replace the contacts. Your sender reputation stays clean.

1:1 hard bounce replacement

Every email that hard-bounces within 30 days of delivery is replaced free, record for record.

24-hour pre-delivery ping

Live SMTP and MX checks right before we send your file.

Instant CRM import

Clean CSV or XLSX, ready for one-click import.

Ready for your outbound stack

Imports straight into the tools you use.

What are you trying to do?

Each campaign needs a different data strategy. Pick your goal to see how we build the audience.

Find companies on rival platforms and reach the people evaluating a move to, or away from, Avaya.

Conquesting playbook

Pitch integrations, add-ons and complementary tools to companies already running Avaya.

Ecosystem playbook

Build account lists around Avaya deployment scale and engage the full committee across departments.

ABM playbook

Conquesting audienceSample

Genesys Cloud

NICE CXone

Five9

→

Avaya

Know the stack around every account

Avaya rarely runs alone. Every record is tagged with the tools detected alongside it, so you can segment by complementary stacks.

Salesforce

Microsoft Teams

Verint

NICE

Cisco

ServiceNow

Open the coexistence matrix

What Avaya customers look like

Anonymised profiles of companies in our Avaya dataset of 41,659+ accounts. Named accounts are shared in your free sample, never on a public page.

Avaya account profiles · anonymised

Company size	Industry	Country	Employees	Revenue
SMB	Airlines & Travel	Australia	50–199	$10M–$50M
Enterprise	Banking	United States	10,000+	$5B+
Mid-market	Healthcare	United States	500–999	$100M–$250M
Mid-market	Government	United Kingdom	200–999	$50M–$250M
Enterprise	Airlines & Travel	United States	5,000+	$1B+
Upper mid-market	Banking	Canada	1,000–4,999	$250M–$1B
SMB	Healthcare	Germany	50–199	$10M–$50M
Enterprise	Government	United States	10,000+	$5B+

Markets we cover

United States

India

United Kingdom

Canada

Germany

Australia

Singapore

France

New Zealand

Netherlands

Plus 170 more countries. Ask for a country-by-country count of Avaya accounts and we'll include it with your free sample.

Build the list your way

Every list is assembled from source to your product tier, job function, geography and revenue band. Nothing is a fixed export.

Editions & modules

Filter by what they actually run.

+Avaya Aura Communication Manager+Avaya Experience Platform (AXP)+Avaya Contact Center Elite+Avaya Workplace+Avaya Infinity

Firmographics

Match revenue, size and industry.

+Industry+$1M–$10B+ revenue+Headcount+Ownership & funding+HQ & branches

Geography

Target any territory.

+US & Canada+US states+UK, DACH, Nordics+APAC & ANZ+Metro clusters

Need multi-attribute segments? Open the Audience Builder

What Avaya teams are struggling with

Know the friction before you reach out, and position your product where it matters.

Friction 1

Legacy on-premise contact centres

ImpactAging systems need cloud moves.

OpportunityTarget with CCaaS migration services.

Friction 2

Vendor stability after restructuring

ImpactCustomers review long-term plans.

OpportunityOffer platform strategy services.

Friction 3

AI in the contact centre

ImpactLeaders want AI agents.

OpportunityPitch AI CX services.

Intent triggers we track

✓CCaaS RFP

✓Hardware end-of-support

✓Teams Phone migration

✓New VP of Customer Operations

“The accuracy of their technographic data was outstanding. Every AWS contact we reached out to was actively running live production clusters.”

VP of Field Engineering, a cloud infrastructure companyName withheld at the client's request

Read the $2.2M ARR case study

Avaya list questions, answered

How many companies use Avaya?

Data InfoMetrix tracks 41,659 companies using Avaya, with 345,129 verified contacts at those accounts as of October 2026. The largest groups are Banking, Healthcare and Government. Counts are estimates from our database and market research, so ask us for a live count for your exact criteria.

Who buys and manages Avaya inside a company?

Avaya is usually owned by Contact Center & Unified Communications. Decision-makers include CIO, VP of Customer Operations and Chief Customer Officer; Telecom Manager and Contact Center Systems Lead shape the choice, and Contact Center Agents and Supervisors use it day to day. Our Avaya list can include any of these roles.

Which Avaya products or editions can I target?

You can target accounts by the Avaya products they run, including Avaya Aura Communication Manager, Avaya Experience Platform (AXP), Avaya Contact Center Elite, Avaya Workplace and Avaya Infinity. Tell us which edition or module matters and we filter the list to those accounts.

What other software do Avaya customers use?

Avaya customers commonly also run Salesforce, Microsoft Teams, Verint, NICE and Cisco. We can filter any list by this kind of stack overlap.

What are the main alternatives to Avaya?

The main alternatives to Avaya are Genesys Cloud, NICE CXone and Five9. We also keep verified user lists for Genesys Cloud, NICE CXone and Five9, which is useful for competitive displacement campaigns.

When are Avaya customers most likely to buy?

Buying triggers we track for Avaya accounts include CCaaS RFP, hardware end-of-support, Teams Phone migration and New VP of Customer Operations. A common pain point is legacy on-premise contact centres: aging systems need cloud moves.

Can Data InfoMetrix deliver a free sample Avaya contact list before ordering?

Yes. Data InfoMetrix delivers a complimentary 10-record sample tailored to your target Avaya criteria—including target job titles, company size, and region—delivered within one business day with no obligation.

How does Data InfoMetrix guarantee email deliverability for Avaya contacts?

Data InfoMetrix provides a 99% email deliverability guarantee on all Avaya datasets. Every contact record undergoes real-time email verification within a 30 to 45-day refresh cycle, backed by a 1:1 hard bounce replacement policy for 30 days after delivery.

Sourcing and compliance. Business contacts come from public company sources, professional directories and opt-in publishing partners, then go through SMTP verification and human review. Lists are for B2B outreach: include an unsubscribe link and honour opt-outs (CAN-SPAM), and have a lawful basis such as legitimate interest when you email people in the EU or UK (GDPR). Read how we source and verify data