SEPTEMBER 2026 REFRESHSeptember 2026 Global Database Refresh Complete — 230M+ verified contacts updated across 710+ tech installed basesRead Announcement →
Data Infometrix
Contact Us
FRESHWORKS CRM USERS LIST

Email List of Companies
Using Freshworks CRM

Reach verified decision-makers across Sales Operations, Marketing Automation, Customer Success, and RevOps running Freshworks CRM with 99% deliverability.

Freshworks CRM logo
See Sample Data
Target the entire Freshworks CRM buying ecosystem — not just a generic contact list
Decision Makers
Director Sales OperationsVP Inside SalesHead Customer ExperienceChief Commercial Officer
Influencers
Freshworks CRM AdminRevOps Systems AnalystSales Enablement SpecialistCustomer Success Director
Practitioners
Inside Sales RepBusiness Development RepCustomer Success ManagerSupport Specialist
Custom Audience Filter Dimensions
Company SizeFreshworks PlanFreddy AI Copilot UsageFreshdesk Ticket SyncInbound Lead VolumeSeat Count BandGeographyActive Buying Intent
Start with the technology. Then narrow the installed base to the companies and people that fit your ICP.
Freshworks CRM logoData InfoMetrix Verified Freshworks CRM Installed Base
No. of companies
tracked
34,374+
No. of contacts
available
207,460+
Target Buying Center
Revenue Operations (RevOps), Sales, Marketing & Customer Success Leadership
GDPRCCPACAN-SPAM
Refreshed: September 2026
99% Deliverability Guarantee

Trusted By B2B & Enterprise Revenue Leaders

Abbott
IBM
Immix
Red Hat
Reuters
Siemens
Abbott
IBM
Immix
Red Hat
Reuters
Siemens

Data InfoMetrix changed our entire ABM strategy. Targeting the full buying committee—from end-user engineers to the CFO—allowed us to rip out legacy competitors in deals we used to lose.

MV
Marcus Vance
VP of Global Sales · NextGen Pay Solutions
Freshworks CRM Multi-Department Intelligence

Why Reaching Freshworks CRM Accounts Requires Multi-Functional GTM Intelligence

Freshworks CRM operates across sales cadences, marketing campaigns, and customer support queues. Outreach must address the entire cross-functional revenue team:

Freshworks CRM logoFreshworks CRM
!
Workforce Identity

Unified Customer for Life Multi-Department Stack

Freshworks CRM combines sales, marketing, and support into a single database. Sellers targeting Freshworks accounts must speak to cross-departmental impact.

Freshworks CRM logoFreshworks CRM
CISO
IAM Director
Security Architect

Freddy AI Copilot & Telephony Tiering

Pitches for dialers or AI agents must account for whether accounts have activated Freshworks native telephony or need third-party enterprise integrations.

Centralized RevOps & Systems Administration

Freshworks administrators and RevOps managers evaluate integrations and extensions to ensure data hygiene across marketing, sales, and support.

Data InfoMetrix doesn't just deliver a spreadsheet. We build an installed-base audience engineered around your exact commercial objective.
Verification Methodology

How We Prove an Account Actively Runs Freshworks CRM

Generic data brokers scrape old resumes and static directories. Data InfoMetrix relies on a 3-layer technographic verification engine to confirm live installation recency before any contact is added to your list.

Freshworks CRM logoFreshworks CRM
</>
DNS
CNAME
JavaScript
PILLAR 1: TELEMETRY

Live DNS & Script Telemetry

Automated web-property inspection analyzes HTTP response headers, reverse-proxy signatures, DNS MX/CNAME records, and active JavaScript tracking bundles to verify running instances.

Verified against live web infrastructure
Now Hiring
Freshworks CRM Administrator
Freshworks CRM Architect
Freshworks CRM Engineer
PILLAR 2: OPERATIONAL INTENT

90-Day Active Hiring Signals

We monitor corporate job requisitions seeking talent explicitly certified or skilled in Freshworks CRM (administrators, architects, engineers) — confirming ongoing investment and budget allocation.

Verified active budget & headcount
SMTP Check
LinkedIn Validation
Title Verification
PILLAR 3: HUMAN & MAILBOX QA

Pre-Delivery SMTP Handshake

Before export, each email is tested through a non-invasive direct SMTP handshake with destination mail servers, and titles are cross-checked against current LinkedIn company rosters.

Verified deliverable inbox & role
CAMPAIGN PLAYBOOKS

What Are You Trying to Do with the Freshworks CRM Audience?

Installed-base campaigns require different data strategies depending on your commercial goal. Select your objective below to see how we build your custom audience:

COMMERCIAL PLAY

Competitor Conquesting

Identify companies running alternative systems in the Freshworks CRM ecosystem and reach the key decision-makers evaluating modernization, replacement, and migration opportunities.

KEY ROLES TARGETED
VP of Sales & RevOps Leads, Sales Operations Directors, Chief Commercial Officers (CCO)
COMMERCIAL PLAY

Integration & Ecosystem

Find organizations actively running Freshworks CRM to pitch certified ecosystem applications, workflow integrations, and complementary tooling that connects with zero friction.

KEY ROLES TARGETED
Sales Operations Directors, Chief Commercial Officers (CCO)
COMMERCIAL PLAY
Freshworks CRM logoFreshworks CRM
Freshworks CRM Enterprise
Freshworks Sales Pro
Freshworks Customer for Life Cloud

ABM & Pipeline

Build targeted account lists around Freshworks CRM deployment scale and engage the entire multi-stakeholder buying committee across key departments.

KEY ROLES TARGETED
C-Suite, VP of Sales & RevOps Leads & System Owners
STRUCTURED DATA & FIELD PREVIEW

Sample Database Preview — Freshworks CRM Users
Email List

Explore a live structured preview of our verified Freshworks CRM customer database. Data InfoMetrix builds every contact list fresh-to-spec based on your exact Ideal Customer Profile (ICP) — giving your revenue teams direct access to verified decision-makers, direct phone dials, and active buying intent signals.

i
Illustrative sample data — fields and values shown for demonstration purposes. Data InfoMetrix builds custom installed-base audiences fresh on demand around your exact ICP, target buying committee roles, and active technology footprints.
Data InfoMetrix Portal/Freshworks CRM Customer Intelligence
Filter: Installed Tech = Freshworks CRM
Real-Time Verified Stream
Scroll Horizontally →
RECORD IDCONTACT NAMEJOB TITLEBUYING ROLEDIRECT WORK EMAILINSTALLED BASE & EDITIONCO-EXISTING TECHDIRECT PHONE LINEORGANIZATION NAMEINDUSTRY NAMESIC CODENAICS CODEBUYER INTENT SIGNALLINKEDIN PROFILELINKEDIN COMPANY PAGEHQ CITYSTATEZIPCOUNTRYHQ ADDRESSFAX NUMBERFIRST NAMELAST NAMEVERIFICATION STATUS
DIM-849201
S
Sophia Reyes
VP of Revenue Operations (RevOps)Decision Makers.r***[email protected]
Freshworks CRM EnterpriseFreshworks CRM Enterprise Suite & Pipeline Automation
Outreach + Gong.io + Snowflake+1 (415) 55***-0179
Apex Cloud Systems Inc.
Verified Corporate Account
Enterprise Software & Cloud SaaSSIC: 7372 (Prepackaged Software)NAICS: 511210 (Software Publishers)High Intent — RevOps Stack Modernizationlinkedin.com/in/s***ia-r***es-84alinkedin.com/company/apex-cloud-sysSan FranciscoCA94104United States100 Montgomery St Ste 1800+1 (415) 55***-0100SophiaReyesVERIFIED 2026
DIM-849202
M
Marcus Webb
VP of Customer Success & Client OperationsDecision Makerm.w**[email protected]
Freshworks CRM CorporateFreshworks CRM Customer Relationship & Deal Management
SAP ERP + DocuSign CLM+44 (20) 79***-0234
Kensington Global Capital Ltd
Verified Corporate Account
Financial Services & Investment BankingSIC: 6211 (Security Brokers & Dealers)NAICS: 523110 (Investment Banking & Securities)High Intent — Customer Onboarding & Retention Expansionlinkedin.com/in/m***us-w**b-91clinkedin.com/company/kensington-capitalLondonGreater LondonE14 5JPUnited Kingdom25 Bank Street, Canary Wharf+44 (20) 79***-0012MarcusWebbVERIFIED 2026
DIM-849203
L
Lena Fischer
Freshworks CRM Certified AdministratorPractitionerl.fi***[email protected]
Freshworks CRM CloudFreshworks CRM Workflow & Business Process Engine
HubSpot + Marketo + Snowflake+49 (89) 55***-0174
StackLabs Enterprise Systems GmbH
Verified Corporate Account
Cloud Infrastructure & Enterprise SoftwareSIC: 7373 (Computer Integrated Systems Design)NAICS: 541512 (Computer Systems Design Services)High Intent — Object Architecture & Synclinkedin.com/in/l**a-fi***er-44blinkedin.com/company/sta***-systemsMunichBavaria80804GermanyLeopoldstraße 180+49 (89) 55***-0005LenaFischerVERIFIED 2026
DIM-849204
J
James O'Connor
VP of Global Sales OperationsDecision Makerj.oc***[email protected]
Freshworks CRM Enterprise SuiteFreshworks CRM Omnichannel Communication & Telephony
Outreach + ZoomInfo + NetSuite+1 (312) 55***-0298
Veloce Global Logistics Corp
Verified Corporate Account
Enterprise Supply Chain & Freight LogisticsSIC: 4731 (Freight Transportation Arrangement)NAICS: 488510 (Freight Transportation Arrangement)High Intent — Quota & Territory Automationlinkedin.com/in/j***s-oc***r-33alinkedin.com/company/veloce-logisticsChicagoIL60606United States233 S Wacker Dr Ste 4200+1 (312) 55***-0010JamesO'ConnorVERIFIED 2026
DIM-849205
A
Astrid Lindholm
Director of Marketing Operations & Demand GenInfluencera.li***[email protected]
Freshworks CRM EnterpriseFreshworks CRM Revenue Intelligence & Forecasting Module
LeanData + Segment + BigQuery+46 (8) 55***-0112
Nordic Payments & FinTech AB
Verified Corporate Account
Financial Technology & Digital BankingSIC: 6099 (Functions Related to Deposit Banking)NAICS: 522390 (Other Activities Related to Credit)Medium Intent — Inbound Attribution Synclinkedin.com/in/a***id-li***m-72clinkedin.com/company/nordicpay-abStockholmStockholm County111 47SwedenHamngatan 15+46 (8) 55***-0001AstridLindholmVERIFIED 2026
DIM-849206
D
David Vance
Chief Information Officer (CIO)Decision Makerd.va***[email protected]
Freshworks CRM EnterpriseFreshworks CRM Custom Data Modeling & Object Architecture
Oracle EBS + Power BI+1 (703) 55***-0841
Beacon Advanced Technologies Inc.
Verified Corporate Account
Aerospace, Defense & Industrial ManufacturingSIC: 3728 (Aircraft Parts & Auxiliary Equipment)NAICS: 336413 (Other Aircraft Parts & Equipment)High Intent — ERP & CRM Consolidationlinkedin.com/in/d***d-va***e-19elinkedin.com/company/beacon-techTysonsVA22182United States1850 Towers Crescent Plaza+1 (703) 55***-0800DavidVanceVERIFIED 2026
DIM-849207
R
Rachel Green-Cohen
Head of Commercial Systems & GTM EnablementInfluencerr.co***[email protected]
Freshworks CRM HealthcareFreshworks CRM Secure Regulated Enterprise Instance
Epic Systems + Salesforce Health Cloud+1 (617) 55***-0391
Veritas Health & Life Sciences Inc.
Verified Corporate Account
Healthcare Networks & Hospital SystemsSIC: 8062 (General Medical & Surgical Hospitals)NAICS: 622110 (General Medical & Surgical Hospitals)Medium Intent — Provider CRM Modernizationlinkedin.com/in/r***el-co***n-62alinkedin.com/company/veritas-health-sysBostonMA02115United States75 Francis St+1 (617) 55***-0020RachelGreen-CohenVERIFIED 2026
DIM-849208
Y
Yuri Tanaka
Sales Operations & CRM Analytics ManagerPractitionery.ta***[email protected]
Freshworks CRM CloudFreshworks CRM REST API v2 & Webhook Synchronization
Veeva Vault + Tableau + Snowflake+81 (3) 55***-0247
BioSynthetix Life Sciences KK
Verified Corporate Account
Biotechnology & Pharmaceutical ResearchSIC: 2834 (Pharmaceutical Preparations)NAICS: 325412 (Pharmaceutical Preparation Mfg)Medium Intent — Commercial Analytics Expansionlinkedin.com/in/y**i-ta***a-55blinkedin.com/company/biosynthetix-kkTokyoTokyo106-6108JapanRoppongi Hills Mori Tower 30F+81 (3) 55***-0000YuriTanakaVERIFIED 2026
Showing 8 Sample Rows of 50+ Structured Technographic Data Fields99% Deliverability Guarantee Applied
Full dataset includes unmasked emails, direct phone lines, title hierarchy, and tech stack signals.
All contacts are triple verified
SENDER REPUTATION PROTECTION

Zero Domain Burn Guarantee & Deliverability SLA

Outbound campaigns fail when data bounces. Every Freshworks CRM custom audience built by Data InfoMetrix is governed by an enterprise-grade deliverability SLA.

<3%
MAX BOUNCE RATE SLA
Higher inbox placement
Protects your sender reputation
More pipeline, less wasted spend
SMTP
Verification
MX Route
Check
Spam Trap
Detection
CLEAN,
DELIVERABLE
LIST
01

1:1 Replacement Warranty

If any contact bounces or has changed roles within 48 hours of delivery, we replace it with a newly verified contact free of charge.

02

24h Pre-Delivery Ping

We perform a live SMTP handshake and MX route verification immediately before sending you the file. Never frozen or cached exports.

03

Instant CRM Import

Clean, normalized .CSV / .XLSX schema ready for immediate 1-click import into Salesforce, HubSpot, Apollo, Outreach, and Salesloft.

NATIVE OUTBOUND READY:
Salesforce
HubSpot
Apollo.io
Outreach
SSalesloft
Instantly
Smartlead
Turnaround: 24–48h Custom List Assembly
BUYER INSIGHTS & SOLUTION ALIGNMENT

Buyer Challenges & Opportunity Blueprint for Freshworks CRM Accounts

Decision-makers in Revenue Operations (RevOps), Sales, Marketing & Customer Success Leadership operating Freshworks CRM face distinct operational friction. Understanding these challenges allows your sales and marketing teams to position solutions with high relevance.

FRICTION #1Freshworks CRM Signal

CPQ Bottlenecks & Quote-to-Cash Delays in Freshworks CRM Accounts

Freshworks CRM logoFreshworks CRM
!Pricing Complexity
!Approval Delays
!Quote Errors
!Manual Workflows
DATA SILO
FRICTION
!
Business Impact:

Sales teams experience 40%+ longer deal cycles due to manual pricing approvals and disconnected CRM data.

SOLUTION OPPORTUNITY

B2B vendors offering CPQ automation, contract management (CLM), and RevOps data synchronization.

FRICTION #2Freshworks CRM Signal

CRM Data Decay & Duplicate Account Records

Freshworks CRM logoFreshworks CRM
# Slack
Microsoft 365
Salesforce
Zoom
Other SaaS Apps
LICENSE
OVERHEAD
Business Impact:

Sales Reps waste 15+ hours/week researching contacts and bouncing outbound emails due to stale database fields.

SOLUTION OPPORTUNITY

Technographic data enrichment, automated lead routing, and real-time CRM hygiene solutions.

FRICTION #3Freshworks CRM Signal

Cross-Departmental RevOps Silos Between Marketing & Sales

Lead Handoff
Attribution Gaps
Renewal Signals
Pipeline Visibility
SOC 2
ISO 27001
FAST ROI
SLA
Business Impact:

Marketing attribution breaks down and renewal signals are missed across disjointed tools.

SOLUTION OPPORTUNITY

Revenue intelligence platforms, pipeline forecasting software, and conversation analytics.

ACTIVE INTENT SIGNALS MINING

Buying Intent Triggers Tracked for Freshworks CRM Accounts

Evaluating platform migration away from legacy Freshworks CRM within 90-180 days
Expanding seat count from Mid-Market (50-200) to Enterprise (1,000+) tier
Adding dedicated RevOps and Sales Enablement leadership headcount
Integrating enterprise CPQ or Contract Lifecycle Management (CLM)
Turn intent signals into pipeline faster.
PRECISION ICP TARGETING

Build Your Custom Freshworks CRM Technology Buyers Contact List

Data InfoMetrix builds each Freshworks CRM contact list from source, filtered to your exact Ideal Customer Profile. Unlike database platforms that sell fixed exports, every list is assembled to match your specified product tier, job function, geography, and revenue band.

INSTALLED BASE FOOTPRINTS

Freshworks CRM Editions, Seat Bands & Deployed Pipeline Modules

Filter your target Freshworks CRM customers list by deployed software modules, cloud vs on-premise footprint, and active seat counts.

  • Freshworks CRM Enterprise
  • Freshworks Sales Pro
  • Freshworks Customer for Life Cloud
  • Freshdesk Integration Suite
  • Neo Platform
Freshworks CRM logoFreshworks CRM
Workforce Identity Cloud
Customer Identity Cloud
Identity Governance
+ More modules
BUYING COMMITTEE BREAKDOWN

Reach the People Who Matter Inside Freshworks CRM Accounts

An installed technology account is not a single contact. Data InfoMetrix maps the people involved in evaluating, buying, implementing, administering, and influencing, and using Freshworks CRM.

Buying Committee
👤👤👤

1. Decision Makers (C-Suite & Executive Sponsors)

  • Director of Sales Operations
  • VP of Inside Sales
  • Head of Customer Experience
  • Chief Commercial Officer

2. Influencers & System Admins

  • Freshworks CRM Administrator
  • RevOps Systems Analyst
  • Sales Enablement Specialist
  • Customer Success Director

3. End Users & Practitioners

  • Inside Sales Reps
  • Business Development Reps
  • Customer Success Managers
  • Support Specialists
FIRMOGRAPHIC FILTERS

Sales Team Size, Annual Revenue & Target Industry Filters

Segment your Freshworks CRM customers email list by annual revenue, employee headcount, HQ location, and industry vertical.

  • Any Target Industry (SaaS, FinServ, Health, Mfg, Retail)
  • Custom Revenue Bands ($1M to $10B+)
  • Employee Headcount Ranges
  • Ownership & Funding Stage
  • HQ & Branch Office Locations
Company Size
Revenue
Industry
Location
Employee Count
GLOBAL GEOGRAPHY & LEGAL COMPLIANCE

Global Sales Territories & Regional Buying Center Prospecting

Geo-target decision-makers using Freshworks CRM by country, US state, metro area, or zip code with 100% CAN-SPAM, GDPR, and CASL compliance.

  • US State-Wise Targeting (CA, NY, TX, FL, etc.)
  • 150+ Global Countries
  • GDPR Compliant (EU & UK)
  • CCPA / CPRA Compliant (US)
  • CAN-SPAM Compliant
  • CASL Compliant (Canada)
📍📍📍
GDPR Compliant (EU & UK)
CCPA / CPRA Compliant (US)
CAN-SPAM Compliant
CASL Compliant (Canada)
TECHNICAL ARCHITECTURE & REGULATORY COMPLIANCE

Freshworks CRM Connected Stack, CRM API Integrations & Intent Signals

Identify accounts running Freshworks CRM along with complementary tech stacks, API integration protocols, and regulatory compliance standards.

REST API v2GraphQL EngineReal-Time WebhooksSAML 2.0 / OIDCSCIM 2.0 ProvisioningSOC 2 Type IIISO 27001 CertifiedGDPR CompliantCCPA VerifiedCAN-SPAM Compliant
Zero Trust
SIEM Integration
API Ecosystem
Regulatory Compliance
TECHNOGRAPHIC ECOSYSTEM INTELLIGENCE

Coexisting Software Stack & Connected Infrastructure for Freshworks CRM

Organizations using Freshworks CRM rarely operate in isolation. Our technographic scanners track coexisting software tools, cloud deployment hosts, and API integrations across every account.

SYSTEM INTEGRATION TOPOLOGY

Multi-Stack API Footprint

Every record in our dataset includes verified coexisting technology tags, allowing you to segment outreach by complementary software stacks.

Cloud Infrastructure
AWS • Azure • GCP
Databases
Oracle • SQL Server
Security
Okta • CrowdStrike
Freshworks CRM logoFreshworks CRM
CRM
Salesforce • HubSpot
Analytics
Tableau • Databricks
Collaboration
Microsoft 365 • Slack
Identify integration opportunities
Target organizations already using complementary tools for faster wins and higher conversion.
DETECTED STACK BADGES

Commonly Coexisting Technologies

These are some of the most frequently detected technologies alongside Freshworks CRM in our dataset.

TOP INTEGRATIONS TRACKED
Freshdesk • Slack • Stripe • Google Workspace
Find the right accounts, with the right tech stack
Turn ecosystem intelligence into pipeline opportunities.
ACTIONABLE OUTBOUND STRATEGY

B2B Outbound Campaign Playbooks for Freshworks CRM Accounts

Data InfoMetrix installed-base datasets are built for active sales execution. Here are three high-converting GTM outreach playbooks top revenue teams deploy using our Freshworks CRM contact data:

PLAYBOOK 01🏆 Conquest
Legacy CRM
(Siebel, SAP CRM)
Freshworks CRM logoFreshworks CRM

Competitor Displacement & Conquesting

Target accounts using competing legacy software and pitch migration advantages.

TARGET ICP PERSONA
Chief Technology Officers, VP of RevOps & Freshworks CRM Certified Administrators
RECOMMENDED CADENCE
4-touch email & phone sequence focusing on ROI friction, seat cost, and deployment speed.
CORE VALUE ANGLE
“Companies migrating away from legacy tools to Freshworks CRM-integrated platforms see a 35% reduction in seat licensing overhead.”
PLAYBOOK 02🔗 Integration
Your Solution
API
Freshworks CRM logoFreshworks CRM

Ecosystem & Integration Outreach

Reach active Freshworks CRM accounts with complementary software solutions that plug in via native API.

TARGET ICP PERSONA
Revenue Operations (RevOps), Sales, Marketing & Customer Success Leadership operating Freshworks CRM
RECOMMENDED CADENCE
3-touch targeted email sequence featuring 1-click integration case studies and setup walkthroughs.
CORE VALUE ANGLE
“Deploy our native Freshworks CRM integration in under 30 minutes with zero developer code required.”
PLAYBOOK 03📊 Expansion
+
-90 Days
Pre-Renewal
-60 Days
Evaluation
Contract
Renewal

Contract Renewal & Expansion Window

Connect with accounts 90–180 days prior to annual contract renewal when budget reallocation occurs.

TARGET ICP PERSONA
Procurement Directors, Finance VPs, and Freshworks CRM Enterprise Owners
RECOMMENDED CADENCE
Multi-channel executive outreach combining benchmark ROI reports with personalized executive briefings.
CORE VALUE ANGLE
“Evaluate your annual Freshworks CRM license tier allocation and optimize seat density before contract renewal.”
DATA VERIFICATION & QUALITY ASSURANCE PROTOCOL

How Data InfoMetrix Verifies Freshworks CRM Accounts & Decision-Makers

Data InfoMetrix does not sell static, pre-packaged catalogs. Every dataset is built fresh-to-spec using our 5-stage verification methodology to eliminate hard bounces and ensure direct channel deliverability.

01
Scan & Identify
Find active Freshworks CRM installations
02
Validate People
Identify & verify key decision-makers
03
Cross-Reference
Validate through multiple data sources
04
Confirm Deliverability
Real-time SMTP validation
05
Quality Assurance
Human audit & SLA guarantee
Verified,
Deliverable
Freshworks CRM
Contact List
01

DNS & Web Telemetry Scanning

Live scanning of HTTP headers, MX/SPF mail records, and script footprints confirming active Freshworks CRM production usage.

KEY DATA SIGNALS
DNS records
Server headers
Web technologies
Infrastructure fingerprinting
02

Hiring & Job Requisition Signals

Mining active hiring requirements for certified Freshworks CRM administrators, architects, and RevOps leads.

DATA SOURCES
Career sites
LinkedIn job postings
Talent intelligence
Role & skill verification
03

Partner Directory Verification

Cross-referencing implementation partner directories, AppExchange/marketplace integrations, and case study registries.

VALIDATION SOURCES
Freshworks CRM partner network
Integration directories
Customer case studies
Public procurement records
04

5-Stage SMTP Handshake Validation

Real-time ping validation confirming inbox deliverability within a strict 30–45-day refresh cycle.

VERIFICATION STEPS
SMTP handshake
Mailbox verification
Spam trap detection
Role & syntax validation
Continuous re-validation
05

Human Quality Audit & SLA Guarantee

Manual analyst review backed by a 99% deliverability guarantee and 1:1 hard-bounce replacement SLA.

QUALITY CONTROLS
Human analyst review
Data normalization
Duplicate removal
Compliance screening
1:1 replacement SLA
JB
VERIFIED & AUDITED BY DATA INTELLIGENCE DESK
John Britton — VP of Marketing Data Intelligence
Data InfoMetrix Technical Intelligence & Quality Audit Desk • Refreshed September 2026
“The Freshworks CRM list we received had exceptional accuracy and deliverability. Less than 2% bounce rate, and the decision-maker roles were spot on.”
99% Deliverability SLA Guaranteed
1:1 Replacement Policy for Hard Bounces Within 30 Days
COMPLETE CONTACT INTELLIGENCE

Every Contact Comes With the Intelligence
Your GTM Team Needs

Every custom Freshworks CRM contact record delivered by Data InfoMetrix includes 50+ verified data points — from direct work email and mobile number to installed product edition and buyer intent signals. No partial records, no incomplete fields.

50+
Verified Data Fields
Per Contact Record
99%
Data Deliverability SLA
SMTP + Human Verification
< 24 Hours
Fresh, On-Demand Data
No outdated records
Purpose-Built for Freshworks CRM
Installed base, usage signals & buying intent
50+ Fields

Key Contact Intelligence Fields

A snapshot of the most critical verified data points delivered for every Freshworks CRM contact.
Contact Identity
Work Email Address
s.jenkins***@enterprise-crm.com● SMTP Verified
Direct Phone Line
+1 (415) 890-****● Direct Dial
Company Firmographics
Company NameAcme Enterprise Technologies Inc.
Annual Revenue$250M – $1B revenue
Employee Count1,000 – 5,000 employees
HQ LocationSan Francisco, CA, USA
Freshworks CRM Installed-Base Intelligence
Freshworks CRM EditionEnterprise Unlimited Cloud● Active
Directory IntegrationActive (Entra ID, SSO)● Active
Active ModulesFreshworks CRM Enterprise, Freshworks Sales Pro, Freshworks Customer for Life Cloud, Freshdesk Integration Suite● Detected
Coexisting StackFreshdesk, Slack, Stripe, Google Workspace
Verification & Compliance
Email Verification99.4% SMTP Verified
Phone VerificationLive Direct Dial
GDPR ComplianceYes (EU & UK)
CCPA / CPRAYes (US - California)
CAN-SPAMCompliant
● Verified Contact Record
Sarah Jenkins - Director of Sales Operations
Sarah Jenkins
Director of Sales Operations
Acme Enterprise Technologies Inc.
s.jenkins***@enterprise-crm.com
+1 (415) 890-****
linkedin.com/in/sarah-jenkins-gtm
San Francisco, CA, USA
1,000 – 5,000 employees
$250M – $1B revenue
Buying Committee Match
Director of Sales Operations — Decision Maker
High Fit
Build your custom Freshworks CRM audience with the exact data fields you need.
Verified. Fresh. Actionable.
No obligation  •  Custom to your ICP  •  Delivered in < 24 hours

Showing 12 of 34,374+ Companies Running Freshworks CRM Software

Data InfoMetrix tracks Freshworks CRM deployments across enterprise, mid-market, and SMB accounts globally. Every account below is verified against live installation signals — not scraped from a static directory.

CompanyCountryIndustry NameSIC / NAICS CodeEmployeesRevenueFreshworks CRM product
DoorDash logoDoorDashUnited StatesOn-Demand Delivery & Tech
SIC: 7389NAICS: 541519
20,000+$8BFreshworks CRM Enterprise
Spotify logoSpotifySwedenMedia Streaming & SaaS
SIC: 7372NAICS: 519130
9,000+$14BFreshworks CRM Cloud
Coca-Cola logoCoca-ColaUnited StatesConsumer Goods & Beverage
SIC: 2086NAICS: 312111
80,000+$45BFreshworks CRM Platform
Trustpilot logoTrustpilotDenmarkConsumer Reviews & SaaS
SIC: 7374NAICS: 519130
900+$170MFreshworks CRM Pro
Suzuki logoSuzukiJapanAutomotive Manufacturing
SIC: 3711NAICS: 336111
70,000+$35BFreshworks CRM Enterprise
Unilever logoUnileverUnited KingdomConsumer Goods & CPG
SIC: 2841NAICS: 325611
128,000+$60BFreshworks CRM Global
HP Inc. logoHP Inc.United StatesHardware & Enterprise IT
SIC: 3571NAICS: 334111
55,000+$53BFreshworks CRM Suite
Rakuten logoRakutenJapanE-Commerce & Digital Media
SIC: 5961NAICS: 454110
32,000+$15BFreshworks CRM Cloud
Siemens logoSiemensGermanyIndustrial & Automation
SIC: 3625NAICS: 335314
311,000+$78BFreshworks CRM Enterprise
Schneider Electric logoSchneider ElectricFranceEnergy Management & Tech
SIC: 3613NAICS: 335313
135,000+$36BFreshworks CRM Infrastructure
Qantas logoQantasAustraliaAirlines & Aviation Logistics
SIC: 4512NAICS: 481111
22,000+$13BFreshworks CRM Platform
MercadoLibre logoMercadoLibreBrazilE-Commerce & Fintech
SIC: 5961NAICS: 454110
40,000+$10BFreshworks CRM Cloud
Partial sample — illustrative records, not a live data export. Full list is built fresh to your ICP.Get the full Freshworks CRM customers list →

Where Freshworks CRM Customers Concentrate

Data InfoMetrix sources verified Freshworks CRM contacts across 180+ countries, with coverage concentrated in North America, Western Europe, UK, APAC, and the Middle East. Geographic filters are applied at list-build time — not post-export.

United States
19.3K+
India
5,149+
United Kingdom
3,527+
Canada
2,259+
Germany
1,876+
Australia
1,411+
Singapore
928+
New Zealand
809+
France
846+
Netherlands
765+
United Arab Emirates
594+
Japan
662+
DATA INFOMETRIXVERIFIED SOURCING PIPELINE

Target Market & Audience Sourcing Intelligence for Freshworks CRM Accounts

Verified firmographic parameters, decision-maker distributions, and integration signals custom-compiled for B2B sales outreach and campaign targeting.

Top Industry Vertical Density

Vertical distribution across verified Freshworks CRM accounts

Vertical Sourcing
Information Technology & Software
28% (9,625+)
Financial Services & Banking
20% (6,875+)
Healthcare & Life Sciences
15% (5,156+)
Professional Services
14% (4,812+)
Manufacturing & Industrial
12% (4,125+)
Retail & E-Commerce
11% (3,781+)

Co-Existing Stack & Integration Signals

Ideal for competitive conquesting & integration offers

Conquesting Signals
Co-Existing Technology
Accounts
Action
HubSpot Marketing Hub logoHubSpot Marketing Hub
54%
Outreach.io logoOutreach.io
42%
Gong.io Revenue AI logoGong.io Revenue AI
39%
DocuSign eSignature logoDocuSign eSignature
58%
LeanData Routing logoLeanData Routing
31%

Buying Committee Sourcing

Decision-Maker Seniority & Role Distribution

96% Verified Direct Emails89% Direct Dial Phones
👤VP & Director Level
43%

Sample Titles: VP Sales Operations, Director of Revenue Ops, Marketing VP

👥Senior Managers & Leads
35%

Sample Titles: CRM Admin, Sales Enablement Lead, Demand Gen Specialist

👑C-Level & Executive
22%

Sample Titles: Chief Revenue Officer (CRO), Chief Marketing Officer (CMO), CEO

Employee Headcount Tiers

Company Size
1 - 50 Employees
6,187+18%
50 - 200 Employees
11.0K+32%
200 - 1,000 Employees
9,625+28%
1,000 - 5,000 Employees
4,812+14%
5,000+ Enterprise
2,750+8%

Annual Revenue Tiers

Revenue Size
< $10M Revenue
6,875+20%
$10M - $50M
11.7K+34%
$50M - $250M
8,937+26%
$250M - $1B
4,125+12%
$1B+ Enterprise
2,750+8%

Looking for Alternative or Complementary Technologies?

We track live deployment, seat band tiers, and decision-makers for all related platforms in the CRM & Revenue Technology space.

THE DATA INFOMETRIX ADVANTAGE

Why Enterprise Teams Choose Data Infometrix for Freshworks CRM Data

Data InfoMetrix specializes exclusively in installed-base technographic data — we don't run a general B2B database. Every Freshworks CRM contact record is built against your ICP, verified through SMTP handshake and human review, and delivered fresh within 24–72 hours.

01
Freshworks CRM logoFreshworks CRM
Enterprise Sales Cloud
Revenue Operations
Pipeline Forecasting
Customer 360 Stack
🏛️ Active Deployments
⚙️ Technology Usage
📈 Expansion Signals

Verified Freshworks CRM Instance Signals

We scan web footprints, API registries, and CRM seat signals to confirm live Freshworks CRM orgs — filtering out dormant setups and legacy migrations.

Target accounts with active intent, not outdated records.
02
👤
Decision Makers
CROs & VP of Sales
👤
Influencers
RevOps & Sales Ops
👤
End Users
Freshworks CRM Admins & Leads

Freshworks CRM Admins & RevOps Leaders

Connect directly with certified Freshworks CRM Administrators, RevOps Directors, VPs of Sales Operations, and CRM decision-makers.

Reach the right people across the buying committee.
03
📄
100%
GDPR Compliant
🛡️
CCPA
Compliant
✉️
CAN-SPAM
Compliant
👥
Human
Verified

99% Verified Deliverability

100% GDPR, CCPA & CAN-SPAM compliant with direct phone dials, verified work emails, and 1-for-1 replacement guarantee.

Clean. Compliant. Ready for your outreach campaigns.
GTM PROSPECTING PLAYBOOK

How to Target & Prospect Freshworks CRM Accounts

Data InfoMetrix clients use this three-step framework to convert Freshworks CRM users into active pipeline. Whether you're running competitor conquesting, migration outreach, or ABM campaigns, this playbook is the shortest path from data to booked meetings.

1
IDENTIFY

Filter Installed Footprint

Identify companies actively running Freshworks CRM filtered by product edition, deployment seat bands, annual revenue, and corporate geography.

Freshworks CRM logoFreshworks CRM
Active Freshworks CRM Users
🏛️ Company Size
👥 Revenue Range
📍 Geography
⚙️ Product Edition
2
MAP & ENRICH

Map 3-Tier Buying Committee

Extract verified direct emails and phone dials for C-suite decision-makers, system administrators, and daily technical practitioners.

👤
Decision Makers
CIOs, CISOs, CTOs, VPs
STRATEGY
👥
Influencers
Security VPs, IT Directors, Architects
EVALUATION
👤
End Users
System Admins, Engineers, Practitioners
USAGE
3
ACTIVATE

Deploy Conquesting Outbound

Launch automated cold outreach and LinkedIn ABM ads with pitch angles specifically tailored to pain points of existing Freshworks CRM software.

✉️ Email Outreach
in LinkedIn Ads
📞 Direct Dialing
💬 Personalized Messaging
More Meetings.
Faster Pipeline.
Turn Installed Base Data into Revenue
The right accounts. The right people. The right message.
PERFORMANCE BENCHMARK

Data InfoMetrix vs. Generic Data Brokers

Most generic data brokers sell you access to the same stale extract they sold your competitor last quarter. Data InfoMetrix builds each Freshworks CRM list fresh to your spec — so your outreach reaches people actually running the platform today, not 18 months ago.

Evaluation Metric
Where the Data Starts
Source of contact data
Universe Covered
Scope of companies
Role Targeting
People inside target accounts
Research Method
How data is validated
ICP Customization
Targeting flexibility
Intelligence Context
Technology & buying signals
Commercial Output
Campaign results
Data InfoMetrix
DATAInfoMetrix
Installed Base
Intelligence
Starts with verified Freshworks CRM adoption, then layers verified contacts
We confirm technology usage before adding people
Curated installed base (accounts actively running Freshworks CRM)
Only companies using Freshworks CRM, researched to your ICP
Complete buying committee: Decision-Makers, Influencers, Practitioners
Reach the right people, not just generic IT titles
On-demand human & automated verification before delivery
5-stage verification process (incl. SMTP)
Custom filters: seat tier, cloud provider, co-existing stack, geography
Every list is built to your exact ICP
Installed edition, co-existing stack & buying center context
Understand their environment and priorities
High-yield installed base audience tailored to your campaign goal
Higher conversion, faster pipeline, better ROI
Generic Data Brokers
Broad B2B Contact Databases
Starts with generic contact databases; technology tags are an afterthought
Often outdated or inferred
Broad scrape of corporate contacts with outdated technographic tags
Includes many non-Freshworks CRM accounts
Single generic title searches (e.g. general IT Manager)
Limited role depth, misses key influencers
Static database export with 30–45% annual decay rate
Data often recycled across multiple clients
Basic firmographics only (industry and company size)
Little to no technology-specific filtering
Raw contact info with zero technology usage context
No visibility into their environment or needs
Bulk generic contact spreadsheet with high bounce risk
Lower engagement and ROI
Better data leads to better conversations.
Reach organizations using Freshworks CRM with the right people, the right context, and the right timing.
?FREQUENTLY ASKED QUESTIONS

Questions About Our
Freshworks CRM Customer List?

Common questions our clients ask before purchasing a custom Freshworks CRM users list from Data InfoMetrix. If your question isn't covered here, our data team responds within one business day at [email protected].

Talk to a Data Expert
Get answers tailored to your use case.
Fast Response
We typically reply within one business day.
No Obligation
Ask questions, explore options, get a sample.
Still have questions?
Our team is here to help you find the right Freshworks CRM audience for your goals.
Or reach us at [email protected]
Each Freshworks CRM contact record includes 50+ verified data points, such as:
Verified work email and direct phone (if available)
Job title, department and seniority
Company firmographics (revenue, employee count, industry)
Freshworks CRM deployment details (edition, modules, usage signals)
Technology stack and co-existing solutions
Buying committee mapping (decision-makers, influencers, practitioners)
Compliance and data verification status
And more — all delivered fresh to your specifications.
Looking for more details?
Download our full data field list and methodology guide.
View 50+ Data Fields →
PROVEN CLIENT SUCCESS STORY

How Companies Sourcing CRM & Revenue Technology Intelligence Win Enterprise Deals

See how enterprise GTM teams use Data InfoMetrix Freshworks CRM installed-base data to accelerate competitive displacement, ABM targeting, and event audience sourcing.

CASE STUDY • COMPETITOR CONQUESTING

B2B Sales Tech Firm Switched 140+ CRM Accounts & Closed $1.8M ARR in 120 Days

Extracting 16,500 active Salesforce and HubSpot CRM accounts allowed multi-persona outreach to RevOps and Sales VPs, driving a 5.4% response rate.

$1.8M ARR
New ARR in 120 Days
Qualified Pipeline Created
5.4%
Engagement Rate
Outreach Engagement Rate
🎯Targeted VP of Revenue Operations & Buying Committees
👥Competitor Conquesting Intelligence
⏱️Faster Pipeline Acceleration
Read Full Case Study →See how Data InfoMetrix turns installed base data into real revenue.

Data InfoMetrix provided the exact CRM footprint and RevOps contacts we needed. We closed 140+ enterprise accounts in record time.

RSCORP
Jonathan Cole
VP of Commercial Sales
RevAccelerate Software
Right People
Right Timing
Real Revenue
CAMPAIGN-READY DATA DELIVERY

Ready to Reach Your Verified Prospective Buyers
from Companies Using Freshworks CRM?

Request your custom installed base list matching your target accounts, seat tiers, and decision-maker roles. Delivered fresh-to-spec in under 24 hours.

MARKET & TECHNOGRAPHIC SUMMARYVerified Dataset Brief
Verified September 2026 Audit

Data InfoMetrix Freshworks CRM Customer Intelligence: Tracks an active installed base of 34,374+ verified organizations operating Freshworks CRM (CRM & Revenue Technology). Provides direct access to 207,460+ verified decision-maker contacts across Revenue Operations (RevOps), Sales, Marketing & Customer Success Leadership. All dataset records undergo real-time 5-stage SMTP handshake validation with a 99% deliverability SLA.

TARGET PLATFORM
Freshworks CRM
ACTIVE ACCOUNT FOOTPRINT
34,374+ Verified Orgs
DIRECT CONTACT VOLUME
207,460+ Decision Makers
TRACKED PRODUCT EDITIONS
Enterprise, Freshworks Sales Pro, Freshworks Customer for Life Cloud
Custom to your ICP
Fresh data (≤ 24 hours)
No obligation
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